To help us achieve our goal of providing the highest
quality products and services, we use information
from our interactions with you and other customers,
as well as from other parties. Because we respect
your privacy, we have procedures to ensure that
your personal information is handled in a safe,
secure, and responsible manner. We have
posted this privacy policy to let you know what
kind of information we collect, how it is handled,
with whom it may be shared, what choices you have
regarding our use of your information.
As we continue to develop our Web site and take
advantage of advances in technology, our privacy
policy may change. Please refer to this page frequently
for the most up-to-date information.
We designed our web site to accept orders only
from web browsers that permit communication through
Secure Socket Layer (SSL) technology; for example,
3.0 versions or higher of Netscape Navigator and
versions 3.02 or higher of Microsoft Internet
Explorer. This means you’ll be unable to
inadvertently place an order through an unsecured
connection.
To be sure your connection is secure, look at
the bottom status bar of your browser window.
If you see an unbroken key or a closed lock (depending
on your browser) the SSL is active and your information
is secure. Most browsers offer additional security
alerts as well. If for some reason you are unable
to connect to our secure server, please call us
toll free at 1-888-282-3212.
The Information We Collect
Whenever you shop with Marchesa’s
Fine Shoe Salon – online or in our stores
-- we obtain from you the information we need
to complete your transaction. This may include
your name, address, telephone number and email
address. If you use a credit or debit card, it
will include your account number.
When you register with us as an online preferred
customer or at our store, we may ask for additional
information, such as your product preferences,
favorite designers, or interests.
From your purchases and other interactions with
us, we obtain information concerning the specific
products or services you purchase or use.
To improve our website, we collect non-personal
information about how users navigate through the
site. This statistical information does not include
individual names or personal data, so it does
not identify you or any other customer. We do
not share this information with outside companies.
It is for internal consumption only.
How We Use the Information We Collect
We use the information we collect for
various purposes, including:
to complete your purchase transactions
to provide the services you request
to send information by email
to keep you informed about the status of your
orders
to identify your product and service preferences,
so we can notify you of new or additional products,
services, and promotions that might be of interest
to you
to improve our merchandise selections, customer
service, and overall shopping experience
Your Choices Regarding Use of the Information
We Collect
If you want us to remove any information
about you contact::
Email: customerservice@marchesas.com
Call: toll-free 1 (888) 282-3212
Write:
Marchesa’s Customer Relations
.Please note that many promotions and mailings
are completed well in advance, so you may continue
to receive some offers after you ask us to stop
sharing your information. We appreciate your patience
in giving us time to carry out your request.
Online Cookies and How We Use Them
A "cookie" is a small data
file stored by your Web browser on your computer's
hard drive.
Accepting cookies through your Web browser is
your personal choice. You can still shop and purchase
from marchesas.com even if you set your browser
to disable cookies.
Children's Privacy
The Children's Online Privacy Protection
Act took effect on April 21, 2000. It imposes
certain requirements on Web sites directed at
children under 13 that collect information on
those children, and on Web sites that knowingly
collect information on children under 13.
No one under the age of 13 should submit any personal
information to this or any other Web site without
the consent of a parent or guardian.
Online Account Registration
To make online shopping faster and easier,
you may register with marchesas.com. You only
have to enter your shipping addresses and billing
information once; they will be securely stored
with us for your future use. Using your name and
a password of your choice, you may access your
account online at any time to add, delete, or
change information.
If you are using a public computer, we strongly
encourage you to LOG OUT at the conclusion of
your session. Your information will still be stored
with us but it will not be accessible to anyone
else from that computer.
Emails
If you sign up on the website or register
as a preferred customer, you might receive emails
from Marchesa’s Fine Shoe Salon informing
you of promotion, sales, events and new products.
Each time you receive an email from Marchesa’s,
you will be given the opportunity to "opt-out"
or stop receiving them.
If you choose to "opt-out," we will
stop sending you emails. Please note, however,
that some email promotions are prepared well in
advance, so you may continue to receive offers
after you have chosen to "opt-out."
We appreciate your patience in giving us time
to carry out your request.
Conditions of Use, Notices, and Disclaimers
When you use this Web site, you are automatically
agreeing that both your access to the site and
your use of it are:
Subject to the terms and conditions in this legal
notice, which may change at any time without notice.
Subject to all applicable laws.
Undertaken at your own risk.
Please refer to this page frequently to review
our current terms and conditions of use.
Copyright
The following elements of this Web site
are the property of Marchesa’s or our suppliers
and are protected by and international copyright
laws:
All text, graphics, logos, button icons, images,
audio clips, digital downloads, and data compilations
-- both individually and as they are compiled
on the site.
All software.
Use
You have permission to electronically
copy and print hard copies of pages from this
Web site solely for personal, non-commercial purposes
related to placing an order or shopping with marchesas.com.
Unless we give you written permission in advance,
any other use of this website, its content and
its information, including linking or framing
to this Web site, is strictly prohibited.
Errors and Inaccuracies
Our goal is to provide complete, accurate,
up-to-date information on our website. Unfortunately,
it is not possible to ensure that any website
is completely free of human or technological errors.
This site may contain typographical mistakes,
inaccuracies, or omissions, some of which may
relate to pricing and availability, and some information
may not be complete or current. We reserve the
right to correct any errors, inaccuracies or omissions
-- including after an order has been submitted
-- and to change or update information at any
time without prior notice. We sincerely apologize
for any inconvenience this may cause.
Disclaimer of Liability
We make no representations or warranties
of any kind, whether express or implied, with
respect to this Web site, its content, or the
information available on or through it; they are
provided "as is," with all faults. Except
as otherwise provided under applicable laws, we
and our corporate affiliates, and the directors,
officers, employees, agents, contractors, successors
and assigns of each, will not be liable for any
damages whatsoever arising out of or related to
the use of this Web site or any other Web site
linked to it. This limitation of liability applies
to direct, indirect, consequential, special, punitive,
or other damages you or others may suffer, as
well as damages for lost profits, business interruption,
or the loss of data or information, even if we
are notified in advance of the potential for any
such damages.
No Confidentiality
Except for information necessary to place
an order, we do not want to receive confidential
or proprietary information or trade secrets through
this Web site. Any information, materials, suggestions,
ideas, or comments sent to us will be deemed non-confidential,
and by submitting them, you are granting us an
irrevocable and unrestricted license to use, modify,
reproduce, transmit, display, and distribute them
for any purpose whatsoever, with no payment or
other compensation to you. However, we will not
use your name unless we are required by law to
identify the source of the materials, information,
suggestions, ideas or comments, or unless we first
obtain your permission.
Applicable Law
By visiting this Web site, you agree
that the laws of the state of , without regard
to principles of conflict of laws, will govern
these Conditions of Use and any dispute of any
sort that might arise between you and us or any
of our affiliates.
Disputes
Any dispute relating in any way to your
visit to our website or to products purchased
here shall be submitted to confidential arbitration
in . However, if you have in any manner violated
or threatened to violate our intellectual property
rights, we may seek injunctive or other appropriate
relief in any state or federal court in the state
of Arizona. You consent to exclusive jurisdiction
and venue in such courts. Any arbitration under
this agreement shall be conducted under the prevailing
rules of the American Arbitration Association.
The arbitrator's award shall be binding and may
be entered as a judgment in any court of competent
jurisdiction. To the fullest extent permitted
by applicable law, no arbitration with respect
to this website or to products purchased here
shall be joined to an arbitration involving any
other party, whether through class arbitration
proceedings or otherwise
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